FREQUENTLY ASKED QUESTIONS
WHAT IS THE KESTAN GIFT CARD EVENT? The KESTAN Gift Card Event is a limited time event where customers can earn a complimentary $15 gift card for every $100 spent. Gift cards are redeemable for a future purchase and applied as store credit. Duties, taxes, and shipping do not count towards this total. This amount is also based on the subtotal after any discounts and/or other credits are applied (including KESTAN Insider Points).
HOW LONG DOES THE GIFT CARD EVENT LAST? The gift card event begins on November 1, 2021 and ends on November 12, 2021.
HOW MANY GIFT CARDS CAN I EARN? There's no limit to the amount of gift cards you can earn during the event.
ARE THE GIFT CARDS PHYSICAL OR DIGITAL? Gift cards come in the form of a digital code. If shopping in store, you'll receive a KESTAN Gift Card Event note with your code. If shopping online, your code will be emailed to you within 24 hours of receiving your order.
WHEN DO THE GIFT CARDS EXPIRE? Credits earned from this event will expire on December 31, 2021.
ARE THERE EXCEPTIONS ON ITEMS THAT COUNT TOWARDS THE PURCHASE TOTAL? Gift cards, sale items, partner products, and limited edition collaborations do not count towards the purchase total to earn a gift card.
WILL I STILL EARN KESTAN INSIDER POINTS? Any purchases that earn a gift card will not be eligible for KESTAN Insider Points. However, purchases made with an earned KESTAN gift card will earn KESTAN Insider Points.
CAN I COMBINE DEALS? No, deals and special cannot be stacked. Only one discount or deal may be applied per transaction, including charitable giving events.
WHAT IF I USE A GIFT CARD FROM A PREVIOUS EVENT? You may use gift cards earned from previous events, but the pervious gift card's total will be deducted from the subtotal.
Terms & Conditions
Customers earn a $15 digital gift card for every $100 of eligible products purchased. Gift cards are redeemable towards a future purchase. There is no limit to the amount of credit that can be earned per order. The $100 purchase amount is based on the subtotal of the items in an order. Duties, taxes, and shipping do not count towards this amount. The subtotal is also the amount left after discounts and credits (including KESTAN Insider points) are applied.
1. Store credit redeemed from gift cards expires on December 31, 2021.
2. Customers are free to return any products with which they are not completely satisfied within thirty (30) days of purchase. However, KESTAN reserves the right to void any gift cards earned or deduct the value of gift cards from the refunded amount based on the revised order total.