KESTAN Insider / Referral FAQ

What is KESTAN Insider? 
KESTAN Insider is our free loyalty program. Once you join, every purchase is eligible to earn Insider Points, which can later be redeemed for things like discounts, special gifts, and other perks.
How can I become a KESTAN Insider?
Sign up in person at one of our retail locations, or click here. To receive points from a previous purchase, please use the same e-mail to sign up. 
How do I spend my points? 
Spend 100 Insider Points to receive $10 off your next purchase of $50+.
How do I earn Insider Points?
Earn points every time you make a purchase at KESTAN. Find additional ways to earn through our easy dashboard here.
 Make a purchase For every $1 spent in store on online, you'll receive 1 Insider Point
Follow @hellokestan on Instagram 10 points (Must be done through rewards widget) 
Like @hellokestan on Facebook 10 points (Must be done through rewards widget) 
Share KESTAN on Facebook 20 points (Must be done through rewards widget) 
What if I make a return?
Any points earned from a returned order will be deducted from your account.
Is there a limit to how many points I can earn?
Absolutely not! Feel free to collect as many points as you'd like!
Can I use multiple rewards on a single purchase?
No, unfortunately our reward codes cannot be stacked or combined with any existing discount codes.
Can I apply a code to a previous purchase? 
No, codes cannot be retroactively applied on past purchases. Earned credit is for future purchases only.
Can I combine accounts or transfer points?
Unfortunately, we cannot combine points from separate accounts at this time. Please make sure to use the same e-mail address at checkout (in person and online), and keep your password safe.
How does the referral program work?
Access your unique referral link within the KESTAN Insider dashboard (click here). Within the portal, scroll down to “Referrals”, and copy your link to send it to a friend. You can also easily share it via Facebook or email. Your friend will receive a unique code for 20% off to use on their first purchase. Once your friend makes their first purchase over $50 with your referral code, you will receive a $20 credit towards a $50+ purchase via email.
I referred a friend but didn't see a credit on my account.
Your friend must make a qualifying purchase with your unique code. A qualifying purchase means their first purchase over $50 with your unique code at checkout.
Can I send myself a referral code?

Our referral program is meant to help you share KESTAN with special women in your life who would appreciate our modern take on effortless dressing. Referral codes are a little treat for friends, and a "thank you" from us for spreading the word on our family run business.

To protect the integrity of our program, we will block referrals suspected to be fraudulent and reserve the right to refuse any fraudulently earned codes.

If you have any additional questions, please reach out to customer support here.