Shipping and Handling
Kestan offers free standard shipping on all orders shipping to addresses and P.O boxes within the continental U.S.. Free shipping will automatically be applied at the check out screen on qualifying orders.
We will process orders and ship within 1-2 business days from our location in Southern California. Orders with requested expedited shipping must be placed by 11am PST that day in order for the items to be shipped with the requested shipping option. Orders placed Saturday and Sunday will ship out the following Monday. Orders will not be shipping on holidays; instead, they will ship on the next workday.
Kestan is not responsible for incorrect addresses and a fee will be applied to packages that need to be re-shipped.
Orders shipped to APO/FPO, Alaska, Hawaii, US territories and PO Boxes cannot be expedited and will be shipped via USPS Priority Mail. Please note transit times are provided by USPS and are not necessarily guaranteed.
Taxes/Duties and Returned Shipments (for International Customers):
The customer is responsible for any additional taxes, duties and/or custom fees on international shipments. Due to customs, packages may be delayed in some occasions and Kestan is not responsible for delayed delivery. If the customer decides to refuse or return shipments from Kestan, he/she is responsible for the original shipping charges of the package refused, also any duties, taxes and/or customs fees that have been acquired on the original and/or returned package. The shipping charges, taxes, and fees will be deducted from your merchandise refund once Kestan has received the refused package.